PRIVACY POLICY

HBR Marketing Agency LLC takes safeguarding online privacy seriously. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

Please read this statement carefully, as it outlines the key details of our data handling practices. From time to time, we may update this Privacy Policy due to changes in legislation, organizational practices, or improvements to better serve our users. Any updates will be published on our website at https://hbr-marketing.com.

HBR Marketing Agency LLC is responsible for collecting, processing, storing, and safeguarding personal information in connection with the services we provide. We manage personal information in accordance with the applicable laws of the United States and, where applicable, international data protection regulations.

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:
[email protected]

What Information Is Collected

We may collect personally identifiable information that you voluntarily provide to us. This may include your first and last name, mailing address, email address, and phone number.

Information is collected when you book an appointment with us, complete an online opt-in form, contact us through our website or social media platforms, or communicate with us by phone or email.

In addition to information you provide directly, we may automatically collect certain technical and usage data when you visit our website. This may include the number of visitors to our site, pages viewed, time spent on pages, scrolling and click behavior, browsing methods, referral sources, page response times, download errors, IP address, browser type, and device-related technical information.

How User Data Is Used

We use the information collected to operate and deliver the services you have requested, communicate with you regarding those services, notify you about changes to our services, and improve our website functionality and user experience.

We may also use your information to inform you about services we offer and, where permitted, to present targeted advertisements on platforms such as Facebook, Google, Twitter, and Instagram.

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on one or more lawful grounds, including your consent, performance of a contract, compliance with a legal obligation, protection of vital interests, public interest, or legitimate business interests.

We collect only the information necessary to fulfill the purposes stated, do not use it beyond those purposes without your consent, and retain it only for as long as required to fulfill its intended purpose or comply with legal obligations.

SMS – Opt-In Details

If you opt in to receive SMS communications from us, your consent is collected explicitly. These communications may include appointment reminders, service notifications, or relevant updates related to the services you have requested.

You may opt out of SMS communications at any time by following the unsubscribe instructions provided in the message.

We do not sell, rent, or share SMS consent, phone numbers, or messaging data with third parties for marketing or promotional purposes.

Cookies and Tracking Practices

Our website uses analytics tools and tracking technologies to evaluate performance, improve user experience, and better understand visitor behavior. These tools may collect information such as pages visited, time spent on pages, browsing patterns, device type, and referral sources.

We may also use collected information to support targeted advertising efforts through third-party platforms such as Facebook, Google, Twitter, and Instagram.

You may modify your browser settings to control or disable cookies; however, doing so may impact certain website functionalities.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who require the data to perform their responsibilities.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Where sensitive information, including health-related data, is collected, it is afforded additional protection in accordance with applicable legal standards.

We do not share, sell, rent, or lease customer information to third parties. Information may only be disclosed to subcontractors and service providers who assist in operational support, such as customer service systems, SMS delivery providers, or platform vendors, and solely for the purpose of delivering our services.

User Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, request deletion where legally permissible, and withdraw consent for marketing communications at any time.

If you wish to unsubscribe from marketing emails, you may do so by clicking the unsubscribe link included in each email or by contacting us directly at [email protected]. Please allow up to 24 hours for unsubscribe requests to take effect.

If you have concerns about how your personal information is being collected, used, or shared, you may contact our Data Protection Officer at [email protected].

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with subcontractors that support essential business operations, including customer service systems, SMS delivery providers, and platform vendors, and solely for the purpose of operating our messaging services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third parties under any circumstances.